Bagas31: HP Print and Scan Doctor is a free Windows program that helps you solve printing and scanning problems on HP printers and scanners.
To use HP Print and Scan Doctor, you need to download the file and run it on your computer. The program will automatically detect connected HP devices and offer you to select one of them for diagnosis and repair.
Selecting a printer or scanner. On the program screen you will see a list of available HP devices. If your device does not appear in the list, make sure it is turned on and connected to your computer, and click the “Retry” button. If there is a connection problem, follow the on-screen instructions.
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Solving problems with printing or scanning. Depending on what problem you are having, click the “Fix Printing” or “Fix Scanning” button. The program will perform a series of tests and show the results using icons: a check mark means the test was successful; the Key means that the problem was found and fixed; an exclamation point means the test failed and was skipped; A cross means the device has a problem. Follow the onscreen instructions to resolve the issue.
Create a shortcut on the desktop. Once the program has finished running, you can create a shortcut to HP Print and Scan Doctor on your desktop for easy access in the future. To do this, click the “Yes” button in the corresponding window.
FAQ. If you have additional questions about using HP Print and Scan Doctor, you can visit the Frequently Asked Questions section on the HP website. There you will find answers to questions such as: what to do if the program does not find your device; how to solve problems on Mac; why the program asks to install the printer software again, etc.
Alternative ways to solve problems. If HP Print and Scan Doctor could not solve your problem, you can try other methods: restart your computer and device; check cables and wireless connection; update drivers and firmware; reset the device settings; Contact HP support.
Benefits of the program. HP Print and Scan Doctor is a convenient and effective tool for solving common printing and scanning problems on HP devices. It helps save time and resources, preventing the need to call a specialist or replace equipment. It also supports most HP printers and scanners and runs on all versions of Windows from XP to 10.
